Ashbrookes Estate Agency Achieves Prestigious ISO Certifications
We are thrilled to announce that Ashbrookes Estate Agency has been awarded the prestigious BS EN ISO 9001:2015 and BS EN ISO 14001:2015 certifications! This accomplishment is a significant milestone for our estate agency, showcasing our unwavering commitment to quality and environmental management. Our offices located at 134 Linthorpe Road, Middlesbrough, 82 High Street, Yarm, 124 Trimdon Avenue, Acklam, and 60-66 John Street, Sunderland, have all been independently assessed and accredited by Qualitas Veritas, confirming that our Quality Management Systems meet the highest international standards.
What Does This Mean for the Ashbrookes Estate Agencies?
- A Mark of Excellence in Quality Management (ISO 9001:2015)
The ISO 9001:2015 certification is a testament to our dedication to maintaining superior quality management systems. This standard ensures that we consistently meet customer and regulatory requirements and continuously improve our processes. For our clients, this means they can expect nothing less than exceptional service, whether they are landlords, tenants, homeowners, or students seeking accommodation. Our commitment to quality helps us stand out in a competitive market, demonstrating that we prioritise customer satisfaction and operational excellence.
- Leading the Way in Environmental Management (ISO 14001:2015)
The ISO 14001:2015 certification highlights our commitment to effective environmental management. At Ashbrookes Estate Agency, we recognise the importance of sustainability and strive to minimise our environmental impact through responsible practices. This certification reassures our stakeholders that we are committed to sustainable operations, enhancing our reputation and fostering trust within the community.
A First for Middlesbrough
We are incredibly proud to be the first estate agency in Middlesbrough to achieve both ISO 9001:2015 and ISO 14001:2015 certifications. This recognition sets us apart from our competitors, reinforcing our position as a leader in the industry. Our clients can be confident in our ability to deliver high-quality, reliable services while also being mindful of our environmental responsibilities.
Enhancing Our Service through Quality, and Value
At Ashbrookes Estate Agency, our mission is to provide high quality service and value every step of the way. These certifications are more than just accolades; they are a reflection of our ongoing commitment to excellence. They enable us to implement streamlined processes and improve operational efficiency, ensuring that we make the best decisions for our organisation and our clients.
A Competitive Edge
In today's market, increasing customer and legal requirements demand enhanced quality standards. Our ISO 9001 certification not only demonstrates our commitment to quality and customer satisfaction but also serves as a differentiator in the market. It allows us to secure new business opportunities and build a strong reputation, much like the influence of a well-established brand.
Looking Ahead
Receiving these certifications is just the beginning. We are dedicated to continuous improvement and will keep striving to exceed the expectations of our clients and stakeholders. We believe that this achievement will pave the way for further growth and success, enabling us to better serve our community and contribute to a sustainable future.
For more information about our services or to experience what Ashbrookes can offer, please visit one of our offices or contact us today.
Come and visit our Ashbrookes Estate Agency locations
- 134 Linthorpe Road, Middlesbrough, TS1 3RA
- 82 High Street, Yarm, TS15 9AP
- 124 Trimdon Avenue, Acklam, Middlesbrough, TS5 8SB
- 60-66 John Street, Sunderland, SR1 1QT
Certified by Qualitas Veritas
Approval date: 14th June 2024
